Click Yes, Reset Citrix Workspace or Yes, Reset Citrix Receiver, and then click OK.Click Reset Citrix Workspace or Reset Citrix Receiver.Right-click the Workspace/Receiver icon in the system tray.Select Ok and your Citrix Workspace should automatically relaunch.You will get a pop-up asking if you are sure you want to reset the Citrix Workspace and click yes.How do I reset my workspace app?Īfter the Citrix Workspace has launched right click on the Workspace Icon and select Advanced Preferences. All file type associations created by the Self-Service Plug-in. All apps delivered by the Self-Service Plug-in, along with their icons and registry keys. Resetting Receiver to factory defaults removes the following items: All accounts and stores. What happens when you reset Citrix Workspace? Why my Citrix workspace is not opening?.What will happen if I reset Citrix workspace?. How do I refresh the Citrix Workspace app?.How do you reset the workspace app on a Mac?.Why is my Citrix Workspace not working?.How do I reset my Citrix Workspace app?.What happens when you reset Citrix Workspace?."įinally, if you can't or don't want to use preview code 2203, you're still crashing with 2201, and unable to enact the workarounds in CTX338543 or they don't help, use pre-2109 if that works on your Monterey (12.2.1) or make sure you fully uninstall the client install a fresh version of 2109.1, and if still needed, see if any of the various methods to bring back cursor work for you. If MS Defender is installed, see if upgrading to latest version helps Reading the description and workaround in CTX338543, maybe this fixed item in 2203 is related: "When the value for Path MTU Discovery (PMTUD) is not 1500 (default), users can't fall back to TCP on an Azure cloud environment. That said, there seems to be some other Mac client crashes reported beyond what's fixed in 2201, ex: CTX338543 Workspace App for Mac HDX Connections May Fail after Update of Microsoft Defender for Endpoint on Client - Note, I'm hearing of similar crashes without MS Defender installed so there may be more than one scenario causing crashes. Citrix Workspace App 2203 Technology Preview for macOS is now available: , CWA Mac 2203 is targeted for release this quarter, and will include new fixes. Latest version of Citrix Workspace app (CWA) for Mac is currently 2201 and may fix cursor and crashes although technically it's documented that it only supports macOS 12 Monterey up to 12.1.
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